• Pre-orders, prior to release date, can be cancelled at any time, for any reason. For more information, check out our Amazon Pre-Order Price Guarantee.
• After release, all games developed and/or published by Amazon Game Studios and purchased from Amazon are non-returnable and non-refundable. This includes digital items purchased or unlocked through in-game stores.
• Purchases made through Steam, are subject to Steam's Refund Policy. 

Note: If you're unable to access the item you purchased through Amazon or Steam in the game, please contact us for assistance.