Lost Ark Support

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Language Support

About These Changes

Lost Ark's publishing will transition from Amazon Games back to Smilegate, the game's original developer, with the transition targeted for early 2027. As part of preparing for that transition, we are adjusting our localization support ahead of time. Within the October update, we will cease supporting Spanish localization. The game will transition to English voice-over and text for players who previously selected Spanish. Our website will also reflect this change for a consistent experience across all platforms. Moving forward, we will be focusing our localization efforts on English support as we prepare to hand the game back to Smilegate. We appreciate your understanding as we work through this transition.

Current Language Support Status

  • Spanish language support changes:
    • Spanish language options will be removed from in-game settings and official Lost Ark channels (website updates, patch notes, etc) by the October monthly update
    • All game content will display in English by default

Nota: Entendemos que estos cambios pueden afectar tu experiencia de juego. Si eres un jugador hispanohablante y la interrupción del soporte afecta tu capacidad para seguir disfrutando del juego, por favor contáctanos.

Impact on Players

By the October monthly update, for players using Spanish language settings:

  • Your game client will default to English
  • Content will only be available in English

Frequently Asked Questions

Q: What happens to my existing Spanish character names?

A: Existing Spanish character names stay the same.

Q: Will customer support still help me in Spanish?

A: While Spanish localized content will eventually be phased out, we will continue to offer customer support for Spanish speakers. Our support team will use AI-assisted translations to help players in this languages, ensuring ongoing assistance.

We understand these changes may affect your playing experience. If you are a Spanish player and ceasing support for these languages impacts your ability to continue enjoying the game, please contact us.