Lost Ark Support

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Language Support

About These Changes

To enhance our ability to deliver more content to our players, we have adjusted our localization resources. This change allows us to better support the increasing volume of new content while maintaining high-quality translations for our most-used languages.

To learn more about these changes and their implementation, read our April Update Article.

Current Language Support Status

  • French and German language support changes:
    • French and German language options will be removed from in-game settings and official Lost Ark channels (website updates, patch notes, etc) by the May monthly update
    • All game content will display in English by default

Remarque: Nous comprenons que ces changements peuvent affecter votre expérience de jeu. Si vous êtes un joueur francophone ou germanophone et que l'arrêt du support pour ces langues affecte votre capacité à continuer à profiter du jeu, veuillez . 

Wichtig: Wir verstehen, dass diese Änderungen euer Spielerlebnis beeinflussen können. Wenn ihr französische oder deutsche Spieler seid und die Einstellung der Unterstützung für diese Sprachen eure Möglichkeit beeinträchtigt, das Spiel weiterhin zu genießen, . 

Impact on Players

By the May monthly update, for players using French or German language settings:

  • Your game client will default to English
  • Content will only be available in currently supported languages

Frequently Asked Questions

Q: Can I still play Lost Ark if I don't speak English?

A: Yes, Lost Ark remains available in English and Spanish.

Q: What happens to my existing French/German character names?

A: Existing French and German character names stay the same.

Q: Will customer support still help me in French/German?

A: While French and German localized content will eventually be phased out, we will continue to offer customer support for French and German speakers. Our support team will use AI-assisted translations to help players in these languages, ensuring ongoing assistance.

We understand these changes may affect your playing experience. If you are a French or German player and ceasing support for these languages impacts your ability to continue enjoying the game, please contact us.