Account Review
Amazon Games conducts extensive account reviews for race participants to ensure fair competition.
The review process includes:
- Review of prior RMT and cheating penalties, if any
- Detection of any disqualifying behavior
- Verification of account legitimacy
- Comprehensive cheat detection methods
Note: Additional eligibility requirements may apply as the complete criteria list has not been finalized.
Disqualification Criteria
Players with RMT or cheating penalties since launch will be disqualified. When a player is disqualified, they may receive additional penalties, and their entire team loses ranking eligibility for that attempt. Teams may replace disqualified players and re-attempt the race.
Common disqualifying penalties include:
- Botting - Using automated programs to play the game
- Exploiting Bugs - Using game exploits for unfair advantage
- Real Money Trading (RMT) - Buying or selling in-game items/currency for real money
- Tampering with Game Files - Modifying game files to alter gameplay
- Account Sharing - Allowing others to use your account
Note: Customer Support will not assist with penalty verification requests. Players bear the responsibility to know if they have incurred a prior penalty.
For additional information regarding penalties, please visit: