Lost Ark is moving to a new publisher, Smilegate RPG. Unless you opted out, your game data will be transferred so you can keep playing without interruption.

The opt-out period closed on November 10, 2026. Opting out is no longer available.

For full details about the transition, see the Transition FAQ. This page covers only the opt-out process.

If you didn't opt out

• Your data will be transferred automatically. No action is needed to keep playing under Smilegate RPG.
   

If you opted out

• Your game data — characters, levels, guilds, inventory, achievements, and progress — will NOT be transferred to Smilegate RPG.
• If you later choose to play Lost Ark, you will start fresh with a new account. Your previous progress cannot be recovered.
• Your Steam account is not affected.

Reversals

• The reversal window closed on November 10, 2026. Opt-out decisions are final and cannot be reversed. 

Privacy

• Once your data has transferred, you can request deletion directly through Smilegate RPG's data deletion process.
• You can also separately request deletion of any data Amazon Games still holds through your account page.
• Smilegate RPG and Amazon Games are separate companies, so each request must be made directly to the company that holds your data.