Last Updated: February 3rd, 2026

Crystalline Aura Plus

• When you purchase the Crystalline Aura Plus subscription, you will automatically get the consumables, but the effect is sometimes not auto-applied.
  • Try switching characters or servers for it to take effect.

Errors

• The current Powerpass can only be claimed on one character per account.
  • Note: We are unable to assist with accidental selections or transfers of Powerpasses.

Related Articles

• Item and Character Recovery Policy
• What Is the Powerpass?
• Events and Limited Time Content
• Character Names and Rename Policy

If you're experiencing an issue not covered in these articles or the Known Issues list, please contact our customer support team for assistance.

Intentional Changes

Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.